If you have any questions, suggestions or criticism, please send us an email to rmv-info[at]mobiberatung.rmv.de.
If you are making a complaint, please provide as much detail as possible (bus route number, time, stop, direction of travel, etc.).
for Frankfurt: 01801 069 960*
for Rhine-Main: 01801 768 4636*
* 3,9 cents per minute from German landlines; charges for calls from mobile phones may vary, max. 42 cents per minute
traffiQ Mobility Informationcentre in Frankfurt:
If you want further information about buses and trains in Frankfurt, visit our Mobility Informationcentre "Verkehrsinsel" at Hauptwache.
The staff there know all about mobility in Frankfurt.
Monday to Friday: 9 a.m. to 8 p.m.
Saturday: 9:30 a.m. to 6 p.m.
The night bus was late....
You got to your destination more than 10 minutes late? Make a complaint here.